Delivery and Shipping Policy
All PDF purchases will be delivered to your inbox within a matter of minutes. If you have not received confirmation of your purchase or the product within 24 hours please contact us URGENTLY team@tanqua.com.au
Physical products will be delivered by mail within 10 days of purchase unless otherwise specified at time of purchase
Private consultations are paid in advance of service and delivered within the agreed time and location between client and practitioner.
The purchase of participation in Workshops requires a deposit of 50% ito secure your place up to 6 weeks in advance. The balance of the purchase is paid 14 days before the date of the workshop. Cancellation for a full refund, can be made 14 days before the date of the workshop. If cancellation occurs after this time the deposit will not be refunded. - it can be used as credit towards a future workshop.
Refunds and Returns
We comply with Australian Consumer Law. Should the product be faulty or defective on arrival, we will offer you, full replacement or full refund including postage /shipping
The training service and PDF product is charged in advance. If you have any issues with our service, please contact us urgently. Generically, once payment is made, the service is not refundable unless required by Australian Consumer Law